So I stood in an utterly unglorious line for 7 hours last Friday. At 9:30, I got in line behind millions thousands hundreds of folks exactly like me in one respect: we all had a pathological fixation on the single goal of attaining a certain kind of phone before the end of the day. The phone in question, I hardly need to mention, is a new 3G iPhone.
And it’s a great phone. But over the past couple of years on Verizon Wireless, I have been unable to sync my phone’s contacts with my computer’s contacts. Verizon has a service called Backup Manager, which I used, and on the few occasions when I needed to restore my phone’s contact list, this worked well. But I initially had to manually input every entry into that phone (btw, a Motorola RAZR), and I didn’t relish the prospect of doing that again.
Looking for a lazier approach than manual transfer, I asked the twitternets for an answer. Jonathan Snook (@snookca) pointed me to an iPhone Setting which allows an iPhone user to transfer contacts stored on another SIM card. But Verizon’s a CDMA carrier, so there’s no SIM card to be had. Brynn Evans (@bmevans) suggested I use backup manager in conjunction with a mysterious-yet-promising hack cooked up by Chris Messina (@factoryjoe). An outstanding idea, and Chris was quick to confirm that he did, indeed, have such a hack on hand. But Verizon stymied this plan by disallowing my login to Backup Assistant. Despite the fact that I could still log into “My Account” on Verizon, apparently Backup Assistant is tied to discrete phone numbers. Since my phone number had been taken away from them, they explained, my contacts backup was gone forever. (Hogwash, I think, but this was the end of this exploration.)
So here’s the thing: even though the lazy options had been exhausted, there’s a not-at-all-difficult way to do move your contacts off your Verizon phone, but it requires you to have a discoverable bluetooth on your computer. Here’s how it works. You should be able to follow these steps to accomplish the same result – which is to say: easily move your contacts from your Verizon phone to your iPhone.
- Turn your computer’s bluetooth on, and make sure it’s discoverable.
- Turn on your Verizon phone’s bluetooth, and pair it with your computer. (Never mind the fact that you’ve never found any good reason to do this before, you’ve got a great reason to do it now.)
- If your computer’s a Mac, it will ask you what, in general, you’d like to do with files sent to it via bluetooth. Create a folder on your desktop. Name it something like “Files I Got Via Bluetooth.”
- Select Contacts on your phone.
- Select Options.
- Scroll all the way to the bottom of that ridiculous list. See the one that says, “Send Name Card.” Select it.
- Only one card will have been selected (likely the first on your contacts list). Hit the “Add” softkey option, and select “Add All.”
- Press “Send.” It’s going to ask you where to send them. You’re going to tell it to send to the computer to which you just paired your phone.
- On your computer, notice all the activity. You may need to confirm that it’s okay with you for the transfer to happen. You may not. Either way, if you go look inside the folder where your computer accepts bluetooth transfers, you’re going to see a ton of vcards (.vcf files) – one for each contact on your Verizon cell phone. This is a very good thing. It means you got that stuff out of the vault that is your now-useless old cell phone.
- If you’re on a Mac, select all (Command+A) of those vcard files and open them. I use Address Book, so that’s what I used. If you use Entourage, fine. Address Book will lead you through a duplicate removal/merge process, after which your old contacts will officially be part of your Address Book contacts. Now you can move them onto your iPhone. If you’re using MobileMe and have Push properly configured, your new contacts will arrive on your iPhone shortly with no further effort from you. If not, there’s one more step.
- The next time you sync your iPhone, make sure you’ve got Sync Contacts selected in iTunes. Your contacts list on your iPhone will update itself, and your once trapped contacts from your old Verizon phone are now happily alive and usable on your iPhone.
I hope this works for you. It worked for me like a charm. But one little footnote: As I write this, it’s 11:00 PM. I devised this method at 6:00 PM. In the 5 hours since then, I’ve had hours of unrelated conversation over a big meal, and I re-stained a 150-year old dresser. My RAZR is sitting in my desk drawer at work, so my terminology might be slightly off. This tutorial was revised and now accurately reflects the Verizon OS’s language.
If you use this approach, I’d love your feedback.



July 17, 2008 at 8:23 am
I used iSync (part of the MacOS) to sync my contacts off of an AT&T SLVR via bluetooth. It required some cleaning up–one person’s two numbers ended up as two separate contact entries–but it wasn’t too bad.
August 6, 2008 at 11:05 pm
I am changing over from Verizon to Virgin Mobile. Once I have the contacts on my Mac…how do I get them to the Virgin Mobile Bluetooth phone?
thanks
August 7, 2008 at 5:50 am
TJ, I’m not sure. The specific dilemma I encountered was getting the contacts off the Verizon phone. Getting them onto your next phone depends on the kind of phone, and how the carrier has or hasn’t modified the phone’s OS. Sorry I can’t give you more specific help than that. Since you’re migrating *to* Virgin Mobile, I would think they could be of some help. No?
August 8, 2008 at 11:02 am
I used an online backup site as an intermediary, and the funambol iphone app. It sounds complicated, but in fact very very easy. I wrote it up here: http://yogibbon.typepad.com/yo_gibbon/2008/07/getting-your-co.html
August 8, 2008 at 11:09 am
Simon,
Excellent! Thanks for adding to the list of options!!
Geoff
August 25, 2008 at 10:41 pm
These are great instructions. Just one question I REALLY hope that someone can help with.
I can’t figure out how to select all my contacts. I only get the option to send one at a time. The soft select does not seem to be an option on my software.
Hopefully someone can help. I am dreading the idea of having to manually add my contacts to my new iphone!
August 26, 2008 at 10:23 am
@sb
Are you sure there’s no “Add All” option?
At first, you’ve got to click the ADD softkey, and it will look like you get no option to add all. But the result of clicking is a dialog of OPTIONS. #1 on that list is “Add Multiple,” and #2 is “Add All.”
August 26, 2008 at 10:42 am
By the way, I’m selling the very Verizon RAZR cited in this article. It’s in nearly perfect condition, as it was only 2 months old when I got my iPhone and stopped using it.
I’ve got it on Craigslist for 50 bucks, and it includes all the extras (headset, chargers, microSD, case). Everything but my contacts list.
Let me know if you want it.
August 28, 2008 at 7:27 pm
I’m using a Verizon LG Chocolate and your instructions worked great – except that Windoze needed to have me say “download a file” for *every* single contact! Tedious but now I’ve got my contact list on my computer where I can back it up, copy it, etc… And, of course, syncing to the iPhone will be much, much simpler than from a Verizon phone!
August 28, 2008 at 7:37 pm
Boooo, windoze!!! But I’m so glad to hear you were otherwise able to use this to free your contacts from your VZW phone! Thanks for letting me know!
September 3, 2008 at 4:08 pm
I have the Verizon LG Chocolate phone currently and I am about to buy an Iphone 3G. Can you provide the details of the “hack” you eluded to above by Chris? I figure since I haven’t cancelled yet then I can maybe get it going…
October 21, 2008 at 11:17 am
Thanks very much Loremipsum!
I just successfully transferred my 146 phone contacts from my Verizon Motorola to Addressbook. When I set up bluetooth for the first time, it opened iSync and within seconds I had my Verizon contacts on my Mac.
Now, I have cleared the biggest hurdle, and will be able to sync my contacts to the iPhone which I hope to have in a few days!
December 19, 2008 at 11:19 am
I have an older Verizon LG flip phone. I had been messing with the idea of using the Backup Assistant to import my contacts, but I found that they could only be copied and pasted/printed to PDF, not exported as a CSV or anything useful. I didn’t like the idea of trying to convert the list to CSV’s, so your method intrigued me.
My phone is not compatible with iSnync, and I too am missing the “select all” feature, but I can send name cards, 10 at a time. It may not be the quickest method, but once it’s done, it’s done. Thanks for the tip!
January 2, 2009 at 1:05 pm
Thank you, thank you, thank you! After two AT&T stores told me that their machine wouldn’t move contacts from a RAZR, I had just about given up! This worked like a champ using iSync over Bluetooth. I forgot my RAZR had Bluetooth.
January 12, 2009 at 5:17 pm
No add all options. I can only send one contact at a time. How lame
September 17, 2009 at 5:45 pm
I thought the same thing – you have to explore the menus… oh wait, your post is 8 months old. Hope you figured it out!
http://blameblakeart.wordpress.com
April 22, 2009 at 9:07 pm
Thanks a lot this worked easily and saved me hours of manually adding contacts
June 6, 2009 at 1:52 am
After HOURS of searching for answers and trying and failing – the isync worked with my RAZR. Thank you SO MUCH!
June 19, 2009 at 1:45 am
your a god, you just made my life sooooo much easier. cant wait to get my new iphone 3gs tomorrow and put my contacts on without going to the store. I love the internet!
June 21, 2009 at 12:03 pm
Thanks for the tutorial! I definitely had no softkey “add” or “add all” option (similar to others above), but I was able to use iSync to throw them into my address book. Glad to be free of the Verizon RAZR!
June 21, 2009 at 4:35 pm
Thanks so much for posting this! I used my crappy old Verizon phone’s bluetooth for the first time with my macbook’s bluetooth, and this could not have been easier. I’ve never even used bluetooth before, but I had all of my old contacts on my computer in about 7 minutes flat with this method.
Thanks!
July 1, 2009 at 6:38 pm
I am so happy right now you don’t even know!!! This worked and it’s awesome and now all I have to do is get home and put the vcards on my Mac and it’ll sync with my iPhone when I get it on Friday. This ROCKS – thank you!
July 1, 2009 at 8:06 pm
I am so happy to see a new wave of people finding use in this tutorial. It’s great that this is helping you, and I really appreciate you leaving me a comment to let me know.
Cheers!
Geoff
July 3, 2009 at 10:44 am
July 3, 2009: I just found your advice this morning and used it and IT WAS AWESOME! I hadn’t seen this suggestion anywhere else, and it worked perfectly! I now have all my contacts on my new iphone.
A tip for some: my Verizon LG phone would only let me “mark” one contact at a time, and it would only let me “send” ten contacts or “name cards” at a time. So I just sent them in groups of ten. It took me about 16 sends, and then I was done!
Oh, and don’t worry, the new Palm Pre is just coming out, but I have no doubt it’s going to be a pale second to the IPhone.
July 9, 2009 at 9:25 pm
Wow. I spent most of the afternoon trying to do this with BitPim and kept crashing. This worked in 30 secs. Gracias.
BTW. I have the LG Venus and iSync doesn’t work with it.
September 1, 2009 at 3:01 pm
I am trying your method right now, but when I try to pair the bluetooth from my phone to the my Mac, Mac says ‘pair is complete’, then the phone asks if to connect the device which I choose my Mac, but the phone tells me the connection failed… Do you have an idea to solve this? Thanks.
September 1, 2009 at 7:57 pm
Ping: I don’t really know what would cause that. I’m no expert in bluetooth stuff. The question about bluetooth pairing might be worth taking to the Twitterverse.
September 3, 2009 at 5:24 pm
Thanks for replying. Now for some reason (never understand) even the phone says connect failed, I can transfer my vCard to my Mac, the problem is that I can only transfer one card at the time. My phone is Motorola Krazr, it shouldn’t be much different from the Razr, but I don’t know where you can see the softkey ‘add’. Is it supposed to be on the option list when you click on the first contact on the contact list? Just want to make sure it is not that I didn’t check the right place. Thanks.
September 13, 2009 at 3:30 pm
Thank you so much for this! It really helped me.
September 17, 2009 at 5:42 pm
OH MY GOD you saved my ass!
I thought I was SOL because I closed my Verizon account @ the apple store when I was buying the iPhone. Got the 3GS… the biggie, and I am pretty clueless on it so far, even though I’ve been a MacHead since 88… but I’m more of an Applications guy, not a gear-head and “System Folder” type.
BUT I was able to transfer all these to .vcf files! But I did have to figure out the Bluetooth menu meself, because the directions you gave said I would be prompted, but it was more like I had to find where to download the info and how to get the phone to sync with the computer’s bluetooth… but after about 20-30 minutes of f**king with it – Success! I have a folder full of 364 .vcf files.
Thank you so much – glad to have stumbled upon you thru a google search!
http://blameblakeart.wordpress.com
September 23, 2009 at 4:39 am
Another satisfied and extremely grateful new iPhone from Verizon LG 5300 user!! This process worked!..added 10 contacts at a time to a document folder…then selected all, and “wham” into my mac’s address book. THANK YOU !! Picking up the new iPhone tomorrow!
September 27, 2009 at 12:27 pm
Thanks for this great tutorial. Worked on my old RAZR V3M and my wife’s as well. Now time to head to the Apple store to get our first iPhones.
October 14, 2009 at 3:04 pm
Thank you so much! This was so helpful, the instructions were really clear, but most importantly I felt really proud having done this so simply!!
Cheers